Returns & Exchanges

At Swiss Alps, we stand by the quality of our alpine-inspired apparel and offer a 30-day window for returns on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to making your return process as seamless as a mountain breeze.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing